- Performance of a Contract: We may need to use your personal data in order to fulfil our contractual obligations with you.
What information do we collect about you and where is this information stored?
This is information about you that you give us by filling in forms on our website, or by corresponding with us by phone, e-mail or otherwise. This may include:
- Personal details, such as your name and address, email address and telephone numbers.
This information is kept on secure password-protected managed servers and software packages that are only accessible via password by Simply Sport Management staff.
How will we use the information about you?
We collect information about you to understand your needs and provide you with a better service. Specifically, we use your information for:
- internal necessary record keeping.
- contacting you with information relevant to your specific enquiry.
- to carry out our obligations arising from any agreements entered into between you and us and to provide you with the information, products and services that you request from us;
- to notify you about changes to our services.
- as part of our efforts to keep our website safe and secure.
We will not sell, distribute or lease your personal information to any third parties unless we have your permission or are required by law to do so.
How long do we hold onto personal information?
The duration for which we retain your personal information will differ depending upon the type of information and the reason we collected it from you. In some cases, personal information may be retained on a long-term basis, for example, personal information that we need to retain for legal purposes will normally be retained in accordance with usual commercial practice and regulatory requirements. Generally, where there is no legal requirement, we retain all physical and electronic records for a period of six years. It is important to ensure that the personal information that we hold about you is accurate and up-to-date, and you should let us know if anything changes, for example a change of phone number or address.
Your rights and access to your information and correction
You have a number of rights under data protection law in relation to the way we process your personal data. These are set out below. You may contact us to exercise any of these rights, and we will respond to any request received from you within one month from the date of the request.
- A right to access personal data held by us about you.
- A right to require us to rectify any inaccurate personal data held by us about you.
- A right to require us to erase personal data held by us about you. This right will only apply where (for example): we no longer need to use the personal data to achieve the purpose we collected it for; or where you withdraw your consent if we are using your personal data based on your consent; or where you object to the way we process your data.
- A right to restrict our processing of personal data held by us about you. This right will only apply where (for example): you dispute the accuracy of the personal data held by us; or where you would have the right to require us to erase the personal data but would prefer that our processing is restricted instead; or where we no longer need to use the personal data to achieve the purpose we collected it for, but you require the data for the purposes of dealing with legal claims.
- A right to receive personal data, which you have provided to us, in a structured, commonly used and machine-readable format. You also have the right to require us to transfer this personal data to another organisation, at your request.
- A right to object to our processing of personal data held by us about you.
- A right to withdraw your consent, where we are relying on it to use your personal data.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.
What are cookies?
Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you.Cookies can be “persistent” or “session” cookies.
We may use essential cookies to authenticate users and prevent fraudulent use of user accounts.
Where can your find more information about cookies
You can learn more about cookies and the following third-party websites:• AllAboutCookies: http://www.allaboutcookies.org/• Network Advertising Initiative: http://www.networkadvertising.org/
This policy is effective from 25th May 2018